CAN I EXCHANGE MY PRODUCT(S)?

EXCHANGING AN ITEM

Ordered the wrong size? You can exchange your item for a different size for free within 14 days after receiving your order.

Please note: Personalized items are made uniquely for you and cannot be returned unless there is a manufacturing fault.

HOW TO EXCHANGE AN ITEM

Start an exchange on the website from your ordered items or on the app and follow the instructions.

Within 4-5 business days, the carrier will collect the item(s) at the original delivery address.

The returned item will be checked at the warehouse in 2 business days.

Once Quality check is passed, the warehouse will ship the new item back to the consumer in 4-5 business days.